Technical Help Support : + 91 7900009021

SERVICES

It is said that only those companies, who own a stable and trouble-free product,  can provide prompt and efficient after-sales support to their clients. Believing in  the same philosophy, we have always striven to build a product that is user-  friendly, stable and robust thereby minimising the necessity of after-sales  support. No. of appreciation letters that we have received from our clients in this  regard bear a testimony to the same.

We offer a comprehensive suite of services, at reasonable charges, to help our  clients make best possible use of our products. All these services are offered by  us as well as all our Channel Partners. The same are listed below:

 

  • Training & Implementation

    Though WELCOME IT SOLUTIONS is a very user-friendly product, you might still  require a expert to train your staff or to implement as per the needs of your  organisation in order to enable you to make use of most effectively. The  implementation includes understanding the needs of your organisation and    configuring WELCOME IT SOLUTIONS accordingly.

     

  • After - Sales Services
  • PASSWORD RECORVERY :

    If you forget your password, you can get the same recovered from us. For  that, you have to send us the backup of the data.

    DATA RECORVERY :

    If your data gets corrupted because of any reason like virus attack, media  failure or sudden power failure etc., we can try recovering the same either  fully or partially, though it is not guaranteed. Again, you have to send us  the backup of your data.

     

    Annual Maintenance Contract (AMC)

    1. Any govt. related updates.

    2. We shall provide software updates.

    3. Unlimited Telephonic and E-mail Support